Custom AI Solutions
& Technical Consulting

Beyond our flagship dashboard—bespoke machine learning systems, AI research, and technical consulting for your unique challenges. NAICS 541690: Scientific and technical consulting services.

What We Offer

NordIQ AI, LLC provides scientific and technical consulting services specializing in custom AI solutions. We combine 20 years of infrastructure expertise with cutting-edge AI research to solve complex problems that require both innovation and precision.

🧠

Custom AI Development

Bespoke machine learning systems tailored to your specific challenges. From research and design through implementation and deployment—we build AI that solves your unique problems.

🔬

AI Research Services

Applied research for domain-specific AI applications. We investigate novel approaches, validate feasibility, and develop proof-of-concepts before full implementation.

🎯

Technical Consulting

Infrastructure architecture, AI implementation strategy, performance optimization, and SRE best practices. Direct access to 20 years of hands-on expertise.

Service Areas

Predictive Analytics & Forecasting

Time series forecasting, anomaly detection, and predictive modeling for business-critical systems. We specialize in:

  • Infrastructure Monitoring: Predict failures before they happen (like our NordIQ Dashboard)
  • Demand Forecasting: Capacity planning, resource optimization, traffic prediction
  • Anomaly Detection: Security threats, fraud detection, quality control
  • Operational Intelligence: SLA prediction, maintenance scheduling, cost optimization

Example Project: Built the NordIQ Dashboard in 158 hours using Temporal Fusion Transformers—88% accuracy predicting server failures 30-60 minutes in advance.

Intelligent Automation

AI-driven automation that goes beyond simple rules—systems that learn, adapt, and make intelligent decisions:

  • Auto-Remediation: Intelligent response to infrastructure incidents
  • Resource Optimization: Dynamic scaling, load balancing, cost reduction
  • Workflow Automation: ML-powered decision trees, intelligent routing
  • Alert Optimization: Reduce false positives, intelligent escalation

Custom ML Model Development

End-to-end machine learning solution development:

  • Problem Scoping: Define objectives, success metrics, feasibility analysis
  • Data Strategy: Collection, cleaning, feature engineering, labeling
  • Model Development: Architecture selection, training, validation, optimization
  • Production Deployment: API design, GPU optimization, monitoring, retraining
  • Transfer Learning: Leverage existing models for faster development (like our profile-based approach)

Infrastructure & Performance Optimization

Technical consulting for complex infrastructure challenges:

  • Architecture Design: Microservices, scalability, high availability
  • Performance Tuning: Latency reduction, throughput optimization, cost efficiency
  • SRE Best Practices: Incident response, monitoring strategy, capacity planning
  • AI/ML Infrastructure: GPU optimization, model serving, data pipelines

AI Implementation Strategy

Strategic guidance for AI adoption and implementation:

  • Opportunity Assessment: Identify high-value AI use cases
  • Build vs Buy Analysis: When to develop custom vs adopt existing solutions
  • Technology Selection: Choose the right tools, frameworks, platforms
  • Team Development: Upskilling, hiring strategy, organizational structure
  • ROI Modeling: Cost-benefit analysis, timeline estimation

Our Approach

🎯 Research-Driven

We don't just apply off-the-shelf solutions. We research domain-specific challenges, validate approaches, and develop custom AI that fits your exact needs.

⚡ AI-Accelerated Development

We leverage AI tools (Claude Code, GitHub Copilot) to deliver faster without sacrificing quality. What used to take 1-2 years now takes 3-6 months.

💼 Founder-Led

Work directly with Craig Giannelli—no account managers, no support tiers. You get 20 years of infrastructure and AI expertise solving your problem.

📊 Production-Ready

We build systems that work in production, not just demos. Performance optimization, monitoring, deployment, and maintenance are built in from day one.

🔄 Iterative & Transparent

Agile development with clear milestones. Weekly updates, demo-driven progress, continuous feedback. No black-box development.

💰 Value-Focused

Every project includes ROI analysis. We help you measure success and prove the business value of AI investments.

Engagement Models

Project-Based Engagements

Fixed-scope, fixed-timeline projects with clear deliverables and milestones.

  • Duration: 3-6 months typical
  • Pricing: $50K-$250K depending on scope
  • Deliverables: Working system, documentation, training, handoff
  • Best For: Defined problems with clear success criteria

Retainer Consulting

Ongoing advisory and technical support. Like having a fractional CTO/AI lead.

  • Commitment: 10-40 hours/month
  • Pricing: $5K-$20K/month
  • Services: Strategic guidance, code reviews, architecture design, troubleshooting
  • Best For: Ongoing AI initiatives, technical leadership needs

Hourly Consulting

Flexible, as-needed technical consulting and advisory.

  • Rate: $250-$400/hour depending on engagement
  • Minimum: 4-hour blocks
  • Services: Technical reviews, architecture guidance, troubleshooting, code audits
  • Best For: Short-term needs, specific technical questions

Research & Proof-of-Concept

Investigate feasibility, validate approaches, build prototypes before full commitment.

  • Duration: 2-4 weeks
  • Pricing: $15K-$50K
  • Deliverables: Technical report, POC code, feasibility analysis, roadmap
  • Best For: Exploring new AI applications, reducing risk before large investments

How We Work Together

1️⃣

Discovery & Scoping

Understand your challenge, define success metrics, assess feasibility. No-obligation conversation to determine if we're a good fit.

2️⃣

Proposal & Planning

Detailed technical approach, timeline, milestones, pricing. Clear deliverables and success criteria. Optional POC phase to reduce risk.

3️⃣

Iterative Development

Weekly demos, continuous feedback, agile sprints. You see working code every week, not just at the end.

4️⃣

Production Deployment

Performance optimization, monitoring, documentation, training. Not done until it's running in production.

5️⃣

Handoff & Support

Knowledge transfer, documentation, training. Optional ongoing support and maintenance contracts.

Example Project: The NordIQ Dashboard

Challenge

Infrastructure teams are tired of reactive monitoring. Traditional tools alert you AFTER problems occur—too late to prevent impact. Teams wanted 30-60 minutes advance warning to fix problems proactively.

Solution

Built a predictive monitoring system using Temporal Fusion Transformers (state-of-the-art deep learning):

  • 8-hour prediction horizon with 30-60 minute early warning
  • Profile-based transfer learning (7 server types)
  • Contextual risk intelligence (not just dumb thresholds)
  • Interactive dashboard with real-time WebSocket streaming
  • Deploy in hours on your infrastructure

Results

  • 88% accuracy on critical incidents
  • 158 hours development time (using AI-accelerated development)
  • <100ms inference latency per server
  • Customers prevent 75% of outages before user impact

This became our flagship product. Now available as an out-of-the-box solution starting at $5K/year.

Industries We Serve

🏢 SaaS & Cloud

Infrastructure optimization, predictive monitoring, auto-scaling, cost optimization, SLA prediction.

💳 FinTech & Trading

Risk analytics, fraud detection, high-frequency systems, latency optimization, regulatory compliance.

🏥 Healthcare & Life Sciences

Predictive analytics, data pipeline optimization, compliance-ready AI, HIPAA-compliant infrastructure.

🛒 E-Commerce & Retail

Demand forecasting, recommendation systems, inventory optimization, fraud detection, capacity planning.

🏭 Manufacturing & IoT

Predictive maintenance, quality control, anomaly detection, sensor data analytics, process optimization.

📊 Enterprise IT

Infrastructure monitoring, capacity planning, incident prediction, resource optimization, cost reduction.

Let's Discuss Your Project

Have a complex AI challenge? Need technical consulting? Want to explore what's possible? Let's talk—no obligation, no sales pressure.

Email craig@nordiqai.io Or Try Our Dashboard →

Work directly with Craig Giannelli, founder. 20 years infrastructure + AI expertise.

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